Hotel operations, done better — from the back office to the back of house.
GuidePix is the frontline execution layer between your systems and the people doing the work — housekeeping, maintenance, laundry, front of house. At the center is Dispatch, a live board that connects everything: room data from your PMS, guest requests from the front desk, and real-time progress from the floor — turned into clear assignments, consistent procedures in each worker's own language, and an auditable record of how the job was done.
You stay in control: review the board, decide the assignments, and send them when you're ready. Workers get plain-language instructions and two-way texts translated in real time — on their own phone or a shared tablet at the linen closet.
Four answers, in the order operators actually care about.
A guest says the room was never cleaned. Today you have a status flag and a shrug. With GuidePix you have the worker, the procedure they followed, timestamps, and photos of the actual room. Disputes, chargebacks, reviews, and brand audits all get shorter.
Ramp-up is the biggest hidden cost on the floor. A photo-driven SOP in the worker's own language replaces days of shoulder-to-shoulder shadowing, so turnover stops resetting quality to zero.
~90% of US hospitality worker languages covered. Instructions, messages, and sign-in are all localized — standards no longer degrade at the exact point where they matter most: the person holding the cart or the toolbox.
Import your morning report and rooms, room types, and staff names seed themselves. Upload the room photos you already have and four service-level SOPs write themselves. Most tools hand you a blank page instead.
Your PMS stays the system of record. GuidePix controls how the work gets done.
Everything that happens on the property — room data, guest requests, worker progress, condition flags — flows through one live board. It turns raw information into assignments, sends them to the floor, and brings proof back. That's the job no PMS was built to do.
What flows in
PMS housekeeping report
Room numbers, types, statuses, departures
Guest requests
Towels, late checkout, early arrival
Do-Not-Disturb reports
Photo-stamped from the floor
Condition flags
Pre-clean issues needing approval
Worker progress
Start, timers, completion, photos
Dispatch
Live hub for every shift
What comes out
Room assignments
Every room matched to a worker
Translated SMS dispatch
Sent in each worker's language
Stamped photo proof
Date, time, worker, room burned in
Live status board
Green rooms, open requests, overdue alerts
Searchable activity record
Answer any complaint in seconds
Not a digital whiteboard. The live hub where room data, guest requests, condition flags, and worker progress connect — every room, its status, service level, and assigned worker on one screen. Import the report and the board builds itself: stayovers, due-outs, DND, and checkout times included.
Workers receive their assignments and can reply in their own language. GuidePix translates dispatch, broadcasts, and two-way messages on the fly — no translation app, no group chat chaos.
Upload a folder of room photos and GuidePix drafts step-by-step SOPs for turnover, stayover, touch-up, and deep clean. Your standard, in your rooms, in every language.
Every submitted photo is stamped with date, time, worker, and room, burned into the image itself. Defensible evidence, not a checkbox someone tapped.
Skip the configuration marathon. We read your existing report to seed rooms, room types, and staff, and turn your photos into SOPs — most properties are live the same day.
Filter activity by room, worker, or date and pull the record in seconds. Answer a guest complaint or a deposit dispute with the actual photo.
It's the first question every operator asks, and it's a fair one. Here's the honest answer we give them.
It's a web link, not an app. No app store, no account to create, no permissions dialog. That single fact removes most of the hesitation before it starts.
No contacts, no photo library, no background location, no other apps. It's a webpage that takes a picture of a room — nothing more.
Personal phone numbers are hidden across the app. Messages route through GuidePix, so nobody is handing out their cell number to the property.
For anyone who'd rather not use their own phone, keep one device at the linen closet or shop. Same screens, same proof, no separate rollout.
One prevented complaint or comped night
Preventing avoidable rework or a guest dispute can offset part or all of the monthly cost.
Rework and re-cleans
Rooms done twice because nobody could prove they were done once.
Supervisor inspection hours
Photo-backed completion replaces walking every room to spot-check.
Onboarding labor
Days of paired shadowing replaced by a visual SOP the worker reads alone.
Brand and franchise audit prep
The record already exists; nobody reconstructs a paper trail the week before.
At $349 a month, a 60-room property running roughly 900 cleans a month pays about 39¢ per documented, translated, photo-backed job.
Import your morning report or PDF from Oracle OPERA, Cloudbeds, Mews, HotelKey, or WebRezPro. GuidePix reads room numbers, types, statuses, and attendant names — no manual data entry, no changing your PMS.
Review the board, assign rooms, and dispatch by text. As reality changes — guest requests, DNDs, condition flags, live progress — the board updates everyone in real time, so you're always working from what's actually happening, not what was planned at 8 AM.
Workers follow the visual SOP and submit stamped photos. You watch the board go green room by room, with a searchable record that answers any question months later.
Every property gets the same operating tools. There are no per-seat charges and no reduced feature packages.
Up to 15 rooms
$149 / mo
Up to 60 rooms
$349 / mo
Up to 120 rooms
$499 / mo
More than 120 rooms
$499 / mo
+ $3 per room above 120
No setup fee. Normal daily text messaging and selective AI review are included, with notice before unusual usage could affect billing.
Running several properties under one roof? Let's talk about volume pricing, consolidated invoicing, and a shared rollout so every property launches the same way.